Terms & Conditions for Vertu India

Last Updated: March 16, 2024

Introduction

Vertu India operates an e-commerce platform selling luxury mobile phones and accessories. These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using our website, you agree to be bound by these Terms.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the “Last Updated” date. Your continued use of the website after changes constitutes your acceptance of the new Terms.

Eligibility

You must be at least 18 years old to use this website. By using this website, you represent and warrant that you are at least 18 years of age.

Services/Products

We offer a range of luxury mobile phones and accessories. Product descriptions, pricing, and availability are subject to change without notice. We strive to provide accurate information but do not warrant that product descriptions or other content is accurate, complete, or error-free.

User Accounts

Certain features may require registration. If you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, and software, is the property of Vertu India or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Conduct

  • Use the website for any illegal purpose
  • Interfere with or disrupt the website’s operation
  • Attempt to gain unauthorized access to any part of the website or any related systems
  • Use automated tools, including robots, crawlers, or scrapers, to access the website
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

Purchases and Payments

All purchases are subject to product availability and acceptance of order. Prices are listed in Indian Rupees (INR) unless otherwise stated. Payment must be made before order processing. We accept various payment methods as indicated on the website. All transactions are processed through secure payment gateways. We are not responsible for any errors or delays caused by payment processors.

Shipping and Delivery

Shipping times and costs are provided at checkout. We are not responsible for delays due to customs, shipping carriers, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier. It is your responsibility to provide accurate shipping information.

Returns, Refunds, and Exchanges

Our return policy is detailed separately on our website. Generally, products may be returned within 7 days if unused, in original packaging, and with all accessories. Refunds will be processed to the original payment method within 7-10 business days after receipt and inspection of the returned item. Shipping costs for returns are the responsibility of the customer unless the return is due to our error or defective product.

Disclaimer

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. VERTU INDIA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERTU INDIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS GIVING RISE TO THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Vertu India, its officers, agents, and employees from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the website, your violation of these Terms, or your infringement of any rights of another.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal issues shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the website shall first be attempted to be resolved through good-faith negotiation. If unsuccessful within 30 days, the dispute shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by mutual agreement, or if not agreed, by the appointed authority. The seat of arbitration shall be [city], India, and the language shall be English. The award shall be final and binding.

Miscellaneous

These Terms constitute the entire agreement between you and Vertu India regarding the website. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Details

Email: info@vertuindia.com

Phone: +91-XXXXXXXXXX

Address: [Your Company Address Here], India